Cancellation Policy

At Muddy Paw Shop, we strive to process and ship your orders as quickly as possible. Due to this, we do not accept cancellations once an order has been placed. By completing your purchase, you agree to receive your item and follow our Return or Exchange Procedure if necessary.

Need Assistance?

If you have any concerns regarding your order, feel free to reach out to our support team:

Phone: +61 493 040 203
Email: info@muddypaw.shop
Address: 9 Porter Terrace, Rostrevor SA 5073, Australia

Support Hours:
Monday to Friday: 10:00 AM – 5:00 PM (GMT+09:30)
(Australian Central Standard Time – Adelaide)

We appreciate your understanding and thank you for shopping with us!